Transactions on the direct integration interface
When you use MYKOBO through a partner platform (such as a wallet or exchange), your transaction history is managed and displayed by that partner's interface. While the visual design varies by platform, the status of your transactions is provided by MYKOBO.
Understanding Your Transaction Status
Regardless of where you view your history, MYKOBO uses a standardised set of statuses to track your funds:
. Pending User
Waiting for you to deposit funds to the IBAN provided by MYKOBO in the dApp or to sign a withdrawal transaction in your wallet.
. Pending Ramp
MYKOBO has received funds and is converting from fiat to stablecoins or vice versa. Email notifications are sent when funds are received and when the transaction is completed.
. Completed
The transaction has been successfully processed and funds have been moved. No further action is needed.
. Failed
The transaction could not be completed. Review the error or contact support if the reason is unclear.
Verifying Transactions On-Chain
Direct integrations are "headless" i.e. movement of funds is automated in the background, you can verify the movement of your stablecoins directly on the blockchain using a blockchain explorer:
- For BASE Transactions: Use BaseScan →
- For Solana Transaction: Use Solscan →
- For Stellar Transactions: Use Stellar Expert →
Simply enter your wallet address or the transaction hash into the explorer to see the real-time status of your assets.
- For UI/Display Issues: If the transaction list is not loading or the buttons are not working.
- Contact the Partner Platform support team.
- For Status/Funds Issues: If a transaction is stuck in "Pending Ramp" or "Failed" unexpectedly.
- Submit a ticket to MYKOBO →